What Information We Hold and Why
When you open an account, we collect the details you provide at registration — your name, email address, and phone number. When you make a deposit through bKash, Nagad, or Rocket, we record the transaction reference and amount so your wallet is credited correctly and disputes
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can be resolved. We also collect device identifiers and session data automatically: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third
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parties. Payment data tied to bKash, Nagad, and Rocket transactions is retained only as long as required for financial record-keeping and fraud prevention. If you close your account, we will remove your personal profile data within the period required under applicable law. Cookies and similar tracking
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tools are used to keep you logged in across sessions and to remember your lobby preferences — you can manage these through your browser settings at any time. Our data practices apply where our platform is accessible under local law and in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.